Shipping Policy

All physical products are made to order. Please allow 1–3 business days for production before your order ships.

Business days are Monday to Friday, excluding public holidays. Delivery times are estimates and may be longer during peak periods.

For delivery before Christmas, please order by December 10 for Standard shipping, or by December 18 for Express shipping.

We ship worldwide. Available destinations are shown at checkout.

A tracking link is sent by email when your order ships. Order status can also be viewed on the order status page.

Orders delivered within the European Union are not subject to customs charges. For deliveries outside the European Union, import duties, taxes and handling fees may be charged by the destination country. These charges are not included in our prices and are the responsibility of the recipient.

If your order has not arrived within 30 days of dispatch, please contact us. We will investigate with the carrier and, where the parcel is confirmed lost, send a replacement or issue a refund.

Please check your delivery address carefully at checkout. Where a parcel is returned because of an incorrect or incomplete address provided by the customer, we can reship it at the customer's cost.

Please refer to our Refund and Cancellation Policy.